Shipping policy

Shipping Policy – Beauty Mall

Last updated: 18 September 2025

At Beauty Mall, we are committed to delivering your order quickly, safely, and reliably. This policy explains our shipping process so you know what to expect when shopping with us.

Shipping Range

We currently ship to the following regions and countries:

European Union countries: Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, and Sweden.

Other European countries: Norway, Switzerland, and Ukraine.

International: United States, United Kingdom, Canada, and New Zealand.

Shipping is free to all supported countries. Prices are displayed in your local currency at checkout.

Processing Time

Orders are processed within 0–3 business days (Monday to Friday) after payment is received.

Our daily cut-off time is 1 PM (GMT+01:00). Orders placed after this time, or on weekends/holidays, will begin processing on the next business day.

Transit Times

United Kingdom (UK): 4-9 business days

United States (US): 4-9 business days

Canada (CA): 4-9 business days

European Union (EU): 4-9 business days

Norway, Switzerland & Ukraine: 4-9 business days

Total Delivery Time = Processing Time + Transit Time
(typically 4–12 business days in total).

Delivery times are estimates and may vary due to factors beyond our control, such as customs processing, courier delays, or weather conditions.
If your order has not arrived within 20 business days after dispatch, please contact us and we will assist you in resolving the issue or arranging a replacement/refund.

Shipping Process

We ship orders using trusted global courier services. Depending on your destination, your order may be delivered by:

DHL, UPS, FedEx

USPS (United States)

Canada Post (Canada)

Royal Mail (United Kingdom)

PostNord (Sweden and EU)

Posten Norge

or other reliable local delivery partners such as GLS, DPD, or national postal services, depending on your location.

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number and a link to track your parcel online.

Parcels may, in some cases, be delivered without a signature. Couriers may leave packages in a safe location and provide photographic proof of delivery.

Customs & Import Duties

International orders may be subject to import duties, taxes, or fees charged by local customs authorities. These charges are the responsibility of the customer.